Shipping Policy

The time frame for order delivery is divided into two parts and We currently ship in the only UK.

Processing time: 
For most items, all orders are processed within 48 hours (excluding weekends and bank holidays). We use this period for order verification, quality checking, and packaging. 

Shipping time: 
We deliver orders within 3-5 business days. This is the time it takes for items to be shipped from our warehouses to the destination. 

Order Tracking: 
Once your order has been shipped we will email you a tracking number and a link to the courier’s website. Please contact our customer service team if you do not receive this email. You can also track your order by calling our order helpline +44 20 3287 5880 or emailing info@rubbersflooring.co.uk

Delivery Costs: 

We offer Free Delivery on All Order

Failed Delivery
If the package cannot be delivered to the given shipping address due to causes ascribable to the absent cooperation of the customer (wrong or incorrect shipping address, absent receiver,) or if the customer refuses to collect the package, the package will be returned to the sender (Conzuri) at the customer’s expense. The expense includes shipping costs incurred; this amount will be deducted from the total of the order to be refunded.

Our Carriers
We use Royal Mail, DHL and DX for deliveries.

UPON RECEIPT OF YOUR ORDER
You are advised to carefully inspect the package and goods to ensure they are intact and complete before signing for receipt of delivery. Should you find the parcel to be damaged or incomplete you must refuse delivery of the goods or sign “Damaged” then contact us on the day of delivery.

BANK HOLIDAYS
We do not deliver on a Bank Holiday so your parcel will be delivered on the next working day.

Address:
120 High Rd, London N2 9ED, United Kingdom
Phone:  +44 20 3287 5880
Email: Info@rubbersflooring.co.uk

For Any Question, You Can Easily Contact Us.
Support: (Mon-Friday 8.30am – 5.00pm).